Agentic AI · Telco
Agentic Voice AI
Autonomous voice agents that act, not just respond.
<200ms
end-to-end voice response
- Sub-200ms end-to-end voice interaction pipelines
- Full agentic loop — intent detection to confirmed action
- CRM, ticketing, and back-office system integration
- Real-time sentiment & escalation monitoring
- EU AI Act & GDPR compliant by design
AIOps · Network
AIOps & Network Intelligence
Incidents resolved before tickets are raised.
90%+
reduction in alert noise
- Real-time event aggregation & ML-based noise filtering
- Automated RCA summaries in seconds, not hours
- Best-action recommendation engine
- BMC Helix & ITSM platform integration
- Nokia infrastructure domain expertise
Generative AI · Enterprise
Generative AI for Enterprise
Move beyond chatbots. Automate knowledge work.
10x
faster knowledge retrieval
- RAG over internal enterprise knowledge bases
- Co-pilots for code, operations, legal, and support
- Auto-summarization for documents & interactions
- Fine-tuned LLMs on proprietary data
- Secure GDPR-compliant data pipelines
Predictive AI · Operations
Predictive AI & Anomaly Detection
Know what happens next — before it does.
85%
incident prediction accuracy
- Time-series demand & capacity forecasting
- Real-time infrastructure anomaly detection
- Churn and risk prediction pipelines
- Low-latency real-time scoring APIs
- MLOps for continuous model retraining